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Shipment and payment options

Shipment and payment options

Find all information about ordering, shipping costs and payment options at TracPartz here. Can’t find your question? Please use our contact page.

What are TracPartz’s bank details?

TracPartz B.V.
IBAN: NL60INGB0396186807
BIC/SWIFT: INGBNL2A
Country: Netherlands

Which shipping companies does TracPartz use?

TracPartz works with PostNL, DPD, UPS and DB Schenker for parcel and pallet shipments. During checkout, the available shipping options are shown.

To which countries does TracPartz ship?

We ship to the following countries. Is your country not listed? Send an email to sales@tracpartz.com for a quote. Depending on the order value, we ship worldwide. During checkout you will see the shipping costs per country. We ship to:
Albania
Australia
Belgium
Bosnia and Herzegovina
Bulgaria
Canada
Cyprus
Denmark
Dominican Republic
Germany
Estonia
Philippines
Finland
France
French Polynesia
Greece
Guernsey
Hungary
Ireland
Isle of Man
Italy
Japan
Jersey
Latvia
Liechtenstein
Lithuania
Luxembourg
Madagascar
Malta
Mexico
Moldova
Monaco
Netherlands
New Caledonia
New Zealand
Norway
Norfolk Island
Austria
Poland
Portugal
Romania
Serbia
Slovenia
Slovakia
Spain
– We also ship to the Canary Islands; however, a shipping surcharge applies. We will contact you about this after placing your order.
Thailand
Czech Republic
Tunisia
United Kingdom
United Arab Emirates
United States
South Africa
Sweden
Switzerland

What are the shipping costs?

During checkout, the current shipping costs are automatically calculated based on the country, dimensions and weight of the parcel. Not seeing shipping costs for your order? Please contact sales@tracpartz.com.

Which payment methods does TracPartz offer?

At TracPartz you can pay with: Apple Pay, iDeal (NL), Bancontact, PayPal, EPS, KBC, Sofort Banking, Giropay, Belfius, Credit card, Klarna and bank transfer. We regularly add new payment methods – the most up-to-date ones are shown during checkout.

How long does it take for parcels to reach their destination?

At TracPartz, parcels are handed over to couriers every working day. If we receive your order and payment before 15:00, it will usually be delivered within 1–2 working days in the Netherlands and Belgium – depending on the courier chosen. Orders within Europe are generally delivered within 2–4 working days, depending on the country. International orders are usually delivered within 2–5 working days, depending on the destination country. Every order includes a track & trace number.
Note: if you want guaranteed timely delivery and reliable tracking, choose UPS!

Can I pay by bank transfer at TracPartz?

Yes, you can. If you prefer prepayment by bank transfer, after placing your order you will receive a confirmation email with the amount to pay and our bank details. We will ship the order once the payment is received. Bank transfer is free of charge but may take a few days to process.

Orders from outside Europe

Please note that some countries outside the EU charge import duties when importing products. These costs are not included in your order and are at the customer’s expense. Check with your local authorities before ordering from TracPartz to avoid surprises.

Why should I create an account at TracPartz?

Creating an account makes it easier to track your order status. You can also view previous orders and invoices. You are not required to create an account.

Can I also pick up my order at TracPartz?

Yes. We have a physical location in Marum, the Netherlands. You can collect your order at our store there. We recommend completing and paying for the order online first, then bringing the order confirmation to the store. That way, we can prepare your order for you.